Reach out directly, or send the details below and Eline will follow up personally within one business day.
Service Area
Your information is confidential. Details you share here are used only to follow up about care — never shared without your consent, per our HIPAA policy.
Washington regulation requires care to begin within seven calendar days of an accepted referral — that's our outer limit, not our target. Many clients begin care well before then.
We accept private pay, long-term care insurance, and select Medicaid arrangements. We'll walk through costs and payment options clearly before any service begins — no surprises.
The Administrator arranges a qualified replacement caregiver as early as possible before the scheduled shift. Clients who require ADL assistance are never left without coverage.
Mellow Care serves King, Pierce, and Snohomish Counties. If you're just outside these areas, reach out anyway — we may still be able to help or refer you to a trusted partner.
Yes. Either party may end services with 48 hours' written or verbal notice, except in emergencies involving direct safety risk. Schedule and service-level changes are handled directly with the Administrator.
You can raise a concern verbally or in writing to any staff member or directly to the Administrator, who investigates within ten business days and responds in writing — without any risk of retaliation or service interruption.