No hidden fees, no surprise invoices. Every family reviews rates and payment terms with the Administrator before signing a service agreement.
The most common path. Billed weekly, bi-weekly, or monthly, with a fully itemized invoice for every visit — date, caregiver, hours, and rate.
Many LTC policies cover non-medical home care. We'll help you understand your policy's daily benefit and elimination period before service starts.
For clients referred through DSHS or the Area Agency on Aging, Mellow Care can bill under the terms of that contract.
Personal care, homemaker, companion, and respite services are billed at service-specific rates set out in your Financial Agreement.
Every client signs a written Financial Agreement listing service rates, billing cycle, and payment terms — before service begins.
Every invoice shows the date, service provided, caregiver, hours, and rate for that visit. Available upon request at any time.
We provide at least 48 hours' written notice before any change to your agreed fee schedule — no mid-month surprises.
Unsure what you'll pay? Most families don't know their exact cost until we understand the hours and services needed. The in-home assessment is free and comes with a written estimate — no pressure, no obligation.